How to Lead Across Generations: Building Cohesion from Boomers to Gen Z

Phil McKinney • May 13, 2025

Today’s workforce is more generationally diverse than ever before. In a single meeting, you might find Baby Boomers, Gen Xers, Millennials, and Gen Z—all bringing unique values, communication styles, and expectations to the table. 


The challenge? Avoiding friction and silos. 


The opportunity? Creating cross-generational strength through inclusive leadership. 


Here’s how high-impact leaders build cohesion across generations: 


1. Seek Understanding Before Being Understood 


Each generation grew up with different influences—culturally, technologically, and economically. Boomers value loyalty and structure. Gen Z expects transparency and flexibility. Leading effectively starts with curiosity over judgment. 


Tip: Ask team members about their preferred communication style, feedback rhythm, and work priorities. You’ll be surprised how much alignment you can create just by listening. 


2. Embrace a Coaching Mindset 


The command-and-control style of leadership doesn’t resonate equally across generations. Coaching creates a bridge. It fosters mutual respect, psychological safety, and empowerment—whether someone is 25 or 65. 


Tip: Leaders trained in coaching techniques often unlock deeper engagement, especially from younger generations craving development over direction. 


3. Customize, Don’t Compromise 


Fairness doesn’t mean sameness. Offer flexibility where it matters—hybrid schedules, career paths, recognition methods—while maintaining a shared sense of accountability and purpose. 


Tip: One-size-fits-all leadership is outdated. The future is personalized and principled. 


4. Leverage Cross-Generational Mentoring 


Knowledge-sharing goes both ways. Boomers bring institutional wisdom. Gen Z brings digital fluency and fresh perspective. Build intentional spaces where mentorship flows in all directions. 


Tip: The best leaders create ecosystems where every generation is both a teacher and a learner. 


Leading across generations isn’t about minimizing differences. It’s about maximizing connection. 


When you create a culture where every generation feels seen, heard, and valued—you don’t just improve retention or productivity. You unlock an intergenerational advantage. 


Are you leading with that mindset? 


 

ICF Coaching vs. Mentoring vs. Consulting: Why the Distinction Matters

By Phil McKinney • May 5, 2025
ICF Coaching vs. Mentoring vs. Consulting: Why the Distinction Matters

Cultivating a Growth Mindset in Your Organization: Where to Start

By Anthony Randall • April 25, 2025
In today’s ever-changing world, organizations that thrive are not just those with the best strategies or tools—they’re the ones that foster a mindset of continuous learning and adaptability. That’s where a growth mindset comes in. Coined by Dr. Carol Dweck, a growth mindset is the belief that abilities and intelligence can be developed through dedication, feedback, and effort. It stands in contrast to a fixed mindset, where people see talent as natural and unchangeable. If you’re looking to bring a growth mindset into your organization, here’s where to start: 1. Model It from the Top Change begins with leadership. Leaders must show what it looks like to take risks, make mistakes, and learn from them. Share stories of setbacks and lessons learned. Celebrate progress (no matter how small), not just results. When leaders admit what they don’t know and demonstrate a willingness to grow, it gives permission for others to do the same. 2. Make Feedback Normal (and Safe) Organizations with a growth mindset don’t just tolerate feedback—they search for it. Create a culture where feedback flows in all directions: top-down, bottom-up, and peer-to-peer. Safety is key. People need to know they can speak up, ask questions, or try new things without fear of embarrassment or retribution. 3. Recognize Effort and Learning, Not Just Outcomes Growth doesn’t always show up in numbers. Recognize behaviors like perseverance, curiosity, collaboration, creativity, and problem-solving—even when the results aren’t perfect. Shift your praise from “You’re a natural at this” to “Your hard work, determination, and strategy really paid off.” 4. Invest in Development Support your people’s growth with meaningful learning opportunities: coaching, mentorship, stretch assignments, and accessible leadership training programs. Give them room to expand their skills and explore new paths. And don’t just develop your top-level leaders. Develop your managers as they are often the ones who shape team culture day-to-day. 5. Reframe Failure In a growth mindset culture, failure isn’t the end—it’s data. As Thomas Edison once said, “I have not failed. I've just found 10,000 ways that won't work.” Ask: What did we learn? What would we do differently? What systems or assumptions need to be challenged? When teams are encouraged to experiment and iterate, innovation follows. Who knows what “lightbulb” is waiting to be discovered. Final Thoughts Cultivating a growth mindset in your organization isn’t about motivational posters or buzzwords. It’s about creating an environment where people are safe to learn, motivated to improve, and empowered to contribute. Start small. Start real. Start now. Because when your people grow, your organization grows with them.